We recommend that you bring your creations to our Sloane Street Flagship boutique annually to have them checked and restored to their original splendour.

Your earring clips can be adjusted for better comfort. The adjustment increases or decreases the clip tension and gap, and therefore the hold on the earlobe.

Proper care in its use and handling will preserve your creation over time. If your creation suffers a shock or hit, or if you see any signs of damage, you should refrain from wearing it until you have had it examined by our atelier.

In the unfortunate event that your piece becomes damaged, we will be happy to carry out repair works in our atelier.

Please kindly note that it is the client's responsibility to ship the creations to the atelier, inclusive of any customs duties and taxes. Please contact our dedicated client service team at sales@anabelachan.com or or on + 44 (0)20 7823 2700 who will be delighted to assist you.

In the unlikely event that the item you purchased from our Online boutique is believed to be faulty, please contact us within 14 days from receipt and our dedicated team will be able to assist you.