Jewellery Care Kit
This cleaning kit is ideal for cleaning your Anabela Chan Joaillerie creations.
Place your jewellery into the Jewellery Cleaner.
Do not leave items immersed for a long period of time.
After about two minutes, remove the jewellery with the tweezers. If necessary, clean
behind the setting with the soft brush provided.
Dry and polish with the Polishing Cloth provided.
Repeat the process if necessary.
Replace the cleaner when the liquid becomes cloudy.
Do not use this cleaner on turquoise, corals, pearls, mother-of pearls or porous gemstones.
Do not fully immerse jewellery with water soluble fixings.
Our signature use of laboratory-grown and created gemstones are of the highest quality and durability, designed to last a lifetime and beyond. Every laboratory-grown and created gemstone is carefully selected for its beauty and optical qualities, determined by its brilliance, colour, clarity, hardness, durability and pricing. The gemological composition and chemical structure of the stones we use can be identical (known as synthesised) or different (known as simulated) to its natural mined counterparts.
From the rough stone, it is then cut, faceted, polished and set painstakingly by hand using traditional artisan techniques.
For almost all of our simulated diamond creations, it is possible to custom-made for you in laboratory-grown synthesised diamonds, or recycled natural mined diamonds. Please contact firstname.lastname@example.org for more information.
PRECIOUS METALS GLOSSARY
Gold purity content is categorized using the karat system. Pure gold is 24k, it is extremely soft, it bends, warps and scratches easily making it an unlikely metal for jewellery that needs to retain its shape.
18 karat gold is made up of 75% gold and 25% alloy. This type of gold is referred to as 18 karat because 18 out of the 24 parts that make up the gold are pure gold. 18K gold is usually the most pure form of gold used for rings, watches and other wearable jewellery.
14 karat gold is made up of 58.3% gold and 41.7% alloy, or 14 out of 24 parts gold. 14K gold is a popular gold for jewellery, its colour is slightly less saturated and intense than 18 karat gold, with greater durability and affordability.
18k gold vermeil
18k gold vermeil is a 2-3microns thick coating of 18k gold on sterling silver, usually 10-times the thickness of standard plating for greater durability, hardness and affordability.
Rhodium is a member of the platinum family, and rhodium vermeil is an electroplated coating of rhodium on sterling silver. Rhodium is a silvery-white, hard and corrosion-resistant precious metal that reflects 80% of light, giving one of the best sheens achievable on white gold or sterling silver jewellery.
Our Aluminium Blooms Collection pioneers the use of recycled aluminium refined from soda cans, a lightweight silvery-white metal that can be cast into fine jewellery creations through the artisanal method of lost-wax casting. Aluminium can be coloured into a wide spectrum of hues through the process of anodising and physical vapour deposition as used in the automobile and horology industries.
We offer complimentary shipping worldwide with Fedex International Priority Service and Tracked Shipping available via DHL for UK delivery.
We do not offer refunds on our creations purchased in person. We are happy to exchange or offer a credit note for unworn items with security tags untouched within 7 days of in-store purchase.
Refunds for online orders can be requested within 14 days of the date of delivery, and exchanged within 30 days from the date of despatch. If you choose to exchange your item outside of the 14 day refund policy, a refund will not be offered for the exchanged item unless the product is faulty. Please kindly note a return shipping fee of £30 will be deducted from the refund amount/credit note.
Unfortunately, we cannot accept returns of pierced jewellery. This is for hygiene reasons and doesn't affect your statutory rights. We cannot accept items that have been engraved, personalised or altered.
For full information on our returns policy, please read our full RETURNS POLICY for details about our returns procedure.
Thank you for choosing an Anabela Chan Joaillerie creation. In order to preserve your jewel over time we suggest taking a few precautions in using and maintaining it.
We advise using a very soft brush and tepid soapy water to clean your jewellery regularly, even at times you are not wearing it. Please wipe it with a jewellery cloth we provide with every purchase after cleaning.
You are welcome to bring or post your creations to us annually to have them complimentary checked and professionally cleaned.
We suggest removing your creations before going to sleep, playing any sport, washing your hands, swimming or using corrosive materials. Avoid contact with perfume, alcohol, cosmetics, ammonia, chlorine and extreme temperature changes.
Prevent damage or loss of your creations by storing them individually in their original box or pouch with anti-tarnish stick intact after wearing them. Please be advised that contact with other jewellery pieces could cause scratches.
If your jewellery suffers any impact, the stone setting may become compromised and may need to be checked.
Please be sure to check that the clasps and safety catches on bracelets and necklaces close properly.
If you have any concerns, you should not wear your creation until you have had it checked in our atelier. We hope you enjoy wearing our unique and joyful creations for many years to come.